• JewelEMarket.com has serviced orders across the Globe:
• India - Across States
• North America: United States of America (USA), Canada. 
• United Kingdom.
• Oceania: Australia, New Zealand, Fiji.
• SE Asia: Malaysia, Singapore, Hong Kong.
• Europe: Germany, France, Netherlands, Switzerland, Italy, Belgium, Czech Republic, Spain, Portugal, Denmark,  Ireland, Lithuania. 
• Middle East: Turkey, United Arab Emirates (UAE) - Dubai, Saudi Arabia, Qatar.
• Neighboring Countries: Pakistan, Sri Lanka, Bangladesh,    China.
• Africa: Mauritius, Reunion, Seychelles, South Africa.
• South America: Peru.
• and looking forward to servicing customers everywhere.
• All jewellery are carefully packaged to avoid any form of damage.
• The expected time of delivery is about 2 weeks from the date of order.
• Actual shipping charges may vary depending on destination/ actual weight or dimension of the parcel whichever is higher. 

• Shipping Enabled within India for Orders Above Rs. 5,000/- !!
• Minimum Purchase Amount is INR 8000 for International Orders. 

•  

  Purchase Amount	Shipping Charges
  INR  5k	Rs. 200/-
  INR 5k - 10k	Rs. 500/-
  INR 10k - 20k	Rs. 1500/-
  INR 20k - 30k	Rs. 2500/-
  INR 30k - 40k	Rs. 3500/-
  INR 40k - 50k	Rs. 4500/-
  Above 50k	Rs. 5500/-

• International shipping rates are below 

  Purchase Amount	Shipping Charges
  INR 5k - 10k	Rs. 3000/-
  INR 10k - 15k	Rs. 4000/-
  INR 15k - 23k	Rs. 5000/-
  INR 23k - 30k	Rs. 6000/-
  INR 30k - 40k	Rs. 8000/-
  INR 40k - 50k	Rs. 10000/-
  INR 50k - 75k	Rs. 15000/-
  INR 75k - 100k	Rs. 20000/-
  Above 100k+	Rs. 25000/-

• The delivery time varies depending on your location. Orders processed in India will typically arrive within 10-15 business days.

  For overseas deliveries, please allow 2-3 weeks for your order to arrive.

  You will receive detailed delivery information in your confirmation email.

• JewelEmarket.Com sends all packages via reputed courier services.
• JewelEmarket.Com uses only reputed courier services. We notify our customers via a shipment confirmation email within 24 hours of dispatching the product. This shipping confirmation email will include the courier’s tracking number and the link for tracking.
• JewelEmarket.Com insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any product delivered, at which responsibility for your purchased product passes to you. If you have specified a recipient who is not you for delivery purpose(for example as a gift) then you accept that evidence of a signature by them. This is an evidence of delivery and fulfilment by JewelEmarket.Com and transfer of responsibility in the same way.

• You can send query for bulk order if the product quantity is not available on the site. We will manufacture the require products for bulk purchase.

• Pricing of website are wholesale prices and if you want products in larger quantity then send us query On WhatsApp +91 9004058300 product list with products code. We will provide you best pricing quotation for bulk purchase.
•  Our minimum order starts at just Rs.5K For India & For International its Rs.8K Only + Shipping charges
• For Any Quires You Can WhatsApp us on +91 9004058300 

NOTE - There are some types of taxes that are beyond our control. They do vary according to the different guidelines in different countries and must be paid by the buyer directly. Those custom duties, import taxes, Octroi, etc., are not included in the order processing, but your country's officials may charge you for them. 

• Refund will be given on Damage Products Only.
• Complaints if any should be raised within 2 days time only after receiving the products via email at JEM@jewelmaze.com or through whatsapp on +919004058300 along with supporting photos/videos.
• If you receive any incomplete or damaged products, such as missing earrings or incomplete sets, we kindly request that you provide a proper unboxing video as part of your complaint. This will help us expedite the resolution process. Please note that complaints without a proper unboxing video will not be accepted.
• NOTE - EXCHANGE & RETURN are not available for international orders  

CANCELLATION POLICY

• There may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.
• We may also require additional information or verification/s before accepting any order. We will inform you if the entire order or any portion of your order is cancelled or if additional information is required to accept your order.
• If your order is cancelled after your credit/debit card has been charged, the said amount will be reverted back in your card account.
• We will seek authorization on your card for the aggregate amount of the order placed by you, however, we may charge your card (capture) only with the amount corresponding to the actual portion of the order that we are able/willing to fulfill, and any associated shipping charges/taxes and levies etc.
• Any surplus amount, for which we might have originally sought and received an authorization on your card from your Card Issuer, if not captured by us in the time period stipulated by our Merchant Banker, will not be captured/charged. If however the same is charged to your card/bank account in error, we will refund it as soon as the same is realized by us or brought to our notice, whichever is sooner.
• JewelEMarket.com reserves the right to capture/charge your card to the full or partially authorized amount for the concerned order.

Cancellation and Changes by Customer

• If you wish to cancel or modify your order, please send an email to JEM@jewelmaze.com We will make every effort to accommodate your request. However, once an order has been submitted we cannot guarantee the purchase can be cancelled or modified. Once you have received your online order, if it is the incorrect product or found to be damaged please contact us within 24hours of receipt. The customer agrees not to dispute the decision made by JewelEMarket.com and accept JewelEMarket.com decision regarding the cancellation.